About The Global Talent and the Post
The Global Talent & Co. is a premier platform dedicated to connecting talented professionals with leading innovative companies worldwide. The Global Talent specialize in offering opportunities for stable employment, competitive compensation, and career growth, catering to a diverse range of industries. The Global Talent’s extensive network includes over 25,000 like-minded marketing professionals, fostering a supportive and collaborative community.
The Global Talent’s mission is to match top-tier talent with cutting-edge companies that are pioneering advancements in their respective fields. The Global Talent emphasize roles that not only provide professional fulfillment but also allow individuals to contribute to transformative projects. At The Global Talent & Co., the organisation believe in creating win-win scenarios where both employees and employers can thrive and achieve their goals.
Currently, The Global Talent & Co. is seeking a virtual assistant to join a fast-growing US-based consumer start-up in the fashion industry. This role offers a unique opportunity to be part of an innovative team that is reshaping the fashion sector. The start-up environment is dynamic and fast-paced, requiring a proactive and strategic approach. As a virtual assistant, you will play a crucial role in supporting the team and ensuring smooth operations, making a significant impact on the company’s growth.
Joining The Global Talent & Co. means becoming part of a global network committed to excellence and innovation. Our dedication to connecting professionals with leading companies ensures that you will find roles that align with your career aspirations. Whether you are seeking to advance your career, work on groundbreaking projects, or be part of a thriving professional community, The Global Talent & Co. is your gateway to these opportunities.
Responsibilities:
1. Strong communication: Respond promptly and professionally to customer inquiries via chat and email.
2. Customer-first mindset: Assist customers with product information, troubleshooting, and issue resolution.
3. Diligence: Maintain accurate records of customer interactions and transactions.
4. Team player: Collaborate with team members to identify and implement process improvements.
5. Process-oriented: Uphold company policies and procedures while delivering excellent service.
Requirements:
- Excellent written communication skills in English.
- Previous experience in customer service or a related field is preferred.
- Ability to work effectively within a team.
- Strong problem-solving skills and attention to detail.
- Familiarity with CRM systems and customer support software is a plus.
- Flexibility to work within standard South African hours, with a shift to start and end times that align with EST (11:00 AM to 7:00 PM SAST).
Closing Date: Not Specified