Location: Sandton, Johannesburg
About the Company and the Post:
Intercare is a progressive healthcare organization dedicated to delivering value-based healthcare to patients. As representatives of the Intercare brand, our actions are driven by our mission to enhance people’s well-being. Our core values—People-centeredness, Integrity, Inclusivity, Compassion, Excellence, and Innovation—reflect our beliefs and identity.
Intercare Sandton Day Hospital, located in Bryanston, Johannesburg, is looking to hire an Admissions Clerk. The role involves providing professional customer service by effectively communicating with various stakeholders involved in the patient admission process.
An admissions clerk operates at the hospital’s front desk, ensuring a professional and efficient admission, reception, and payment service for patients and the public, preventing any delays in clinical procedures. As an admissions clerk, you will welcome and direct patients and visitors, assist with completing admission paperwork and authorization when needed, answer phone calls, address queries, and provide information upon request.
Critical Outputs:
- Ensure the smooth operation of the reception, admission, and cashier areas.
- Answer phone calls and provide assistance as needed.
- Greet and guide patients and visitors to their requested destinations.
- Help with completing admission paperwork.
- Accurately and promptly enter admission information.
- Verify that all admitted patients have the necessary authorization and/or have made the required payments before admission.
- Ensure payments are correctly received and recorded.
- Provide support at other reception areas when needed.
Requirements:
- Minimum qualification Grade 12.
- At least 2 years administration experience in a medical facility.
- Understanding of medical schemes and admission processes required.
- Must be able to use Microsoft Office and have good typing skills.
- GoodX system experience will be advantageous.
Closing Date: 21 May 2024