Location: Randburg
Employment Type: Permanent
About WesBank
WesBank is a prominent South African financial institution that specializes in vehicle and asset finance. Established in 1989, it operates as a division of the larger banking group, FirstRand Limited. WesBank is renowned for its focus on providing tailored financing solutions for both individual consumers and businesses, enabling them to acquire cars, trucks, and other essential assets. Its offerings include personal vehicle loans, business fleet financing, and asset-based lending, catering to a diverse range of client needs.
A key strength of WesBank lies in its deep understanding of the automotive industry and its strong relationships with vehicle manufacturers and dealerships. This expertise allows the bank to offer competitive interest rates and flexible terms that are well-suited to the fluctuating dynamics of the automotive market. WesBank’s ability to provide customized financing solutions helps clients manage their budgets effectively while acquiring the necessary vehicles or equipment for personal or business use.
In addition to its core financial services, WesBank is also noted for its commitment to innovation and customer service. The bank has embraced digital transformation, offering online platforms and mobile applications that streamline the financing process and enhance customer convenience. By integrating technology into its operations, WesBank aims to improve the overall customer experience and stay ahead in a rapidly evolving financial landscape.
WesBank’s influence extends beyond its financial products, as it actively participates in social responsibility initiatives and contributes to community development. The bank supports various programs and projects that promote education, environmental sustainability, and economic growth. Through these efforts, WesBank not only strengthens its corporate social responsibility but also fosters a positive impact on society.
Job Description
- Deliver effective and efficient administrative support to ensure smooth operations within the functional area.
- Control costs and expenses within the approved budget to achieve cost savings.
- Develop and maintain constructive relationships with various stakeholders, including end-users, SMEs, project managers, and senior staff.
- Resolve customer inquiries promptly and within agreed timeframes.
- Provide exceptional service that exceeds customer expectations through proactive, innovative, and appropriate solutions.
- Monitor changes in laws, regulations, initiatives, and industry practices; draft and implement necessary interventions.
- Ensure compliance with governance, legislative, and audit standards.
- Set up and maintain filing systems for the business unit to facilitate efficient service.
- Oversee all administrative processes related to departmental operations to ensure accuracy.
- Provide timely and accurate management information.
- Plan and manage team performance, skills development, employment equity, talent, and culture to enhance innovation, efficiency, and competencies.
- Actively pursue personal development to increase own skills and competencies.
Closing Date: 16 September 2024